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Your Privacy Policy At relax66

This Privacy Policy explains what relax66 collects when you open an account, browse the lobby, contact support or use the wallet, and why each detail is needed.

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relax66 Your Privacy Policy At relax66
CONTACT OPTIONS

Ask About Your Personal Details

Our support paths are available for privacy questions about your account, cookies, stored records or a request to change details. Tell us the email or account identifier connected with your request, describe what you need and avoid sending passwords or full payment credentials. We may ask for reasonable proof before releasing account-specific details. Requests from George Town and elsewhere in Malaysia follow the same process.

Team online

Privacy desk

Send a privacy request through the account support channel, including the subject of your request and the account email so our team can locate the correct record.

Account help

Contact customer support about login records, profile corrections, cookie settings or a data copy request; we will confirm the next step after checking your account.

Security concern

Report suspected account misuse promptly through support. Include dates, device details and unfamiliar activity, but never include your password, PIN or complete payment number.

ACCOUNT SAFETY

How We Handle Privacy In Practice

Privacy work sits across the account, wallet and support processes rather than in one isolated setting.

Account records

We use your registration and contact details to create the account, send service messages and answer requests. Keep them current so security notices reach the address you control.

Wallet activity

Payment references and withdrawal records help us match a transaction to your account. Touch 'n Go, GrabPay, Boost dan FPX may handle related details under their own terms.

Security checks

Login signals, device data and unusual activity markers help us protect account access. When a withdrawal needs checking, we may request identity or destination confirmation.

Cookies

Essential cookies keep sessions working and remember necessary choices. Optional measurement cookies are handled through the available settings, where those choices are offered.

Retention

We keep records only for the period needed for account service, security checks, dispute handling and applicable legal duties, then remove or de-identify them when practical.

Your requests

You can ask to access, correct or delete eligible details, or ask how they are used. Send the request through support and we will explain any lawful limits.

Privacy Policy Questions Answered

These answers cover the privacy questions we hear most often about account records, wallet references, cookies and support requests. The exact response can depend on the account details involved and the law that applies to your location. Contact us when your situation needs a tailored answer.

We may collect registration details, contact information, login events, device signals, wallet references and messages sent to support. We collect them when needed for account access, security, service replies and record keeping.

Account details let us identify your profile, send important service messages, protect access and connect wallet activity with the correct account. Some records may also be retained to meet applicable legal or dispute requirements.

When you select Touch 'n Go, GrabPay, Boost dan FPX, the chosen payment service may process transaction details under its own privacy terms. We retain the references needed to match activity and resolve account queries.

Yes. Send a request through account support with your account email and the records you want to access. We may verify ownership first, then explain the format, timing and any lawful restriction.

You can ask us to correct inaccurate details or delete eligible records. Some data must remain for security, disputes or legal duties, so we will explain what can be changed and why.

Essential cookies support login sessions and necessary settings. Optional cookies may help us understand page use. Where settings are available, you can adjust optional choices without changing essential account functions.

Use the account support channel and describe the privacy concern without sending a password or full payment credential. Include your account email, and our team will verify the request before discussing account-specific details.